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any issues or queries you may have without raising a ticket.
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Provide a clear and detailed description of the issue/query you are experiencing with as much information as possible. Include your username & project name where possible.
- Include
Include steps you have taken to
solvecome across the
problemissue and any conditions we may need to consider. Provide clear and concise steps to reproduce the issue, if applicable. Include screen shots of any error messages.
If you are having multiple issues please submit separate tickets. This allows our team to allocate different issues to the most experienced team members and avoids issues being missed.
- To view existing tickets go to helpdesk.ukserp.ac.uk and click on the "Open requests" link at the top