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http://helpdesk.ukserp.ac.uk

Issue: Unable to log into HTML Version WMware

Some users have had issues logging into the HTML version of VMware. Users are advised to launch the Horizon client through the SAIL portal. If there are issues using Horizon client please ensure that your are working with the latest version. 

Issue: App Volumes manager Error

If this error message appears it is likely due to a server error,  please log a ticket with our helpdesk.

Issue : Eclipse or the R interface lagging

Solution- Previously there have been issues around licencing which has caused some lagging within Eclipse and R . If this occurs restart the desktop, if there is still lagging then please log a ticket with our helpdesk. 


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