- http://helpdesk.ukserp.ac.uk - ‘Please note project support will only be provided during our operating hours of Mon-Fri, 9am-5pm.
| Issue | Solution |
|---|---|
| Unable to log into Web-based VMware Horizon | Some users have had issues logging into the HTML Access version of VMware Horizon. Users are advised to launch the Horizon client through the SAIL portal. If there are issues using Horizon client please ensure that your are working with the latest version. |
App Volumes manager Error |
If this error message appears it is likely due to a server error, please log a ticket with our helpdesk. |
Eclipse or the R interface lagging | Previously there have been issues around Nvidia licencing which has caused some lagging within Eclipse and R . If this occurs restart the desktop, if there is still lagging then please log a ticket with our helpdesk. |
