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Maintenance Window iCalendar

   SeRP Maintenance Window Final.ics

Note: Download the iCalendar and import it into Outlook. For instructions on how to do this - try google

Scheduled Maintenance

We scheduled monthly maintenance windows. We try to keep disruptive non-urgent activities within these windows so inconvenience our users as little as possible. Scheduled maintenance includes things like reboots, upgrades and migrations. We try to warn users of affected systems what to expect in the week before the planned maintenance.

Maintenance happens on the third Thursday of the month usually between 10 am and 1 pm. All the services we run are at risk during this period.

Maintenance dates for 2023:

  • 19th January

  • 16th February

  • 16th March

  • 20th April

  • 18th May

  • 15th June

  • 20th July

  • 17th August

  • 21st September

  • 19th October

  • 16th November

  • 21st December

Emergency Maintenance

Sometimes we need to carry out emergency maintenance, we try to give users as much notice of this as possible. Emergency maintenance includes things like hardware replacement, urgent security updates, and urgent bug fixes where functionality is impaired for some or all users.

We attempt to carry out emergency maintenance outside of core hours where possible to minimise its impact on users.

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