Scheduled Maintenance
We scheduled monthly maintenance windows. We try to keep disruptive non-urgent activities within these windows so inconvenience our users as little as possible. Scheduled maintenance includes things like reboots, upgrades and migrations. We try to warn users of affected systems what to expect in the week before the planned maintenance.
Maintenance happens on the second Thursday of the month usually between 10 am and 1 pm. All services we run are at risk during this period.
Windows for the remainder of 2018:
- 14th June
- 12th July
- 9th August
- 13th September
- 11th October
- 8th November
- 13th December
Emergency Maintenance
Sometimes we need to carry out emergency maintenance, we try to give users as much notice of this as possible. Emergency maintenance includes things like hardware replacement, urgent security updates and urgent bug fixes where functionality is impaired for some or all users.
We attempt to carry out emergency maintenance outside of core hours where possible to minimise its impact on users.